Contact us
We’re here to help!
Members:
Chat with us online, Email us or call us (Monday to Friday, 7 a.m. to 7 p.m. CT)
Agents:
Chat with us online, Email us or call us at 866-272-6630 (Monday to Friday, 8 a.m. to 5 p.m. CT)
Aetna Senior Supplemental Insurance
1021 Reams Fleming Boulevard
Franklin, TN 37064
Providers:
Email us or call us at 1-800-264-4000, Monday to Friday, 7 a.m. to 5 p.m. CST
If you’d like to mail your Medicare correspondence, please use this address:
Aetna Senior Supplemental Insurance
P.O. Box 14770
Lexington, KY 40512
Need technical assistance with website secure portal sign up?
Email us or call a website technician at 1-800-587-5139, Monday to Friday, 8 a.m. to 4:30 p.m. CST
